The Unified Access Gateway appliance must be deployed on a version of VMware vSphere that is the same as the version supported for the VMware products and versions respectively.

Microsoft Hyper-V (Tunnel, Secure Email Gateway, and Content Gateway Edge Services only).The learning is that only documented changes are good changes, and supported methods should be chosen instead of quick hacks.Unified Access Gateway supports the following virtualization platforms:

While going through the logs and tickets systematically and verifying the expected and unexpected behavior of the system, Partmann discovered that a certificate was installed on the only running system, in a custom, non-standard configuration, so the certificate wasn’t visible off-hand. Reinhard Partmann, comdivision’s project lead on the case, knew how crucial a quick solution was: “Obviously, as a hospital you need redundant systems for almost any part of the IT landscape” knew Partmann, “so this issue needed to get fixed fast! We had to approach this issue methodically during the health-check and that’s why we doublechecked the prerequisites, networking, sizing and configuration of the systems involved.” The Solution “We have capable people in our IT department for day to day operations” said the head of Workplace Management, “but sometimes you hit a roadblock and need someone that is very experienced in the initial deployment and looks at it with a fresh set of eyes”. If patient data has been updated with crucial new information, but the data cannot be accessed in timely manner, the health of the patient is at stake. When the hospital workers’ devices cannot communicate with the internal infrastructure, that is irritating at best and downright dangerous at worst.

Uag workspace one